Contact Kim for any help with your stay kim@shellborn.com or text or call 604-612-1355
(Please don’t request help from resort office as your suite is managed privately)
Check-in Procedure:
Kim will supply you with your own unique access code one day prior to arrival
Check-in will be anytime after 4 pm
Self check-in with smart lock
Check-out Procedure
By check-out time is 11 am - unless otherwise arranged. Please:
Don’t strip beds
Empty fridge and freezer
Load and start dishwasher - A Unit only
Remove all garbage & recycling
If staying in A Unit, start a load of white towels if at all possible (with many thanks!)
Double check that you have removed all of your personal belongings
Thank you in advance for your extra care in leaving our home in excellent shape!
As you leave...
Kindly text Kim 604-612-1355 to let her know you’re on your way and to advise of anything that needs attention in preparation for our next guests.